Texting Privacy Policy

Text Messaging Privacy Policy and Terms & Conditions

Developmental Neuropsychological Services, PC

Developmental Neuropsychological Services, PC may use text messaging to communicate with patients, parents/guardians, legal representatives, referral sources, or authorized contacts for limited practice-related purposes.

Text messages may be used for appointment reminders, scheduling follow-up, administrative updates, paperwork reminders, links to forms, and links to follow-up questionnaires.

Text Messaging Privacy Policy

Developmental Neuropsychological Services, PC is committed to protecting patient privacy. Text messaging will be used only for practice-related communication and will be handled in accordance with HIPAA and applicable privacy laws.

We use HIPAA-compliant safeguards and approved secure systems when sending text messages that involve patient-related information. Whenever possible, text messages will contain limited information, such as appointment reminders, general administrative information, or links to secure forms.

Your mobile phone number and text messaging information will not be sold, rented, or shared for marketing purposes. Your information will not be shared with outside parties except as needed to provide services, operate the secure messaging system, comply with the law, collect payment, or as otherwise permitted or required by HIPAA.

Because standard SMS texting may not be fully secure on every phone, wireless carrier, or device, patients should avoid sending sensitive medical, psychological, legal, financial, or emergency information by text unless specifically instructed to do so through a secure system.

SMS/Text Messaging Terms & Conditions

By providing your mobile phone number and agreeing to receive text messages from Developmental Neuropsychological Services, PC, you consent to receive practice-related text messages. These messages may include appointment reminders, scheduling follow-up, administrative updates, paperwork reminders, secure links, and follow-up questionnaire links.

Message frequency may vary depending on your care, scheduling needs, or administrative needs. Message and data rates may apply depending on your mobile carrier and phone plan.

You may opt out of receiving text messages at any time by replying STOP. After replying STOP, you may receive a confirmation message that you have been unsubscribed. You may also call the office to request that text messaging be discontinued.

For help, you may reply HELP or call the office directly.

Text messaging should not be used for emergencies, urgent clinical concerns, crisis situations, or time-sensitive medical needs. If you are experiencing an emergency, call 911 or go to the nearest emergency room.

Please call the office directly to cancel or reschedule appointments. Replying by text may not be sufficient to cancel or reschedule an appointment unless the office confirms the change.

Developmental Neuropsychological Services, PC may update these Text Messaging Privacy Policy and Terms & Conditions from time to time. Continued use of text messaging after updates are posted means you agree to the updated terms.